1. Introduction
This policy explains how Redomic Labs Private Limited collects, uses, and protects information when you use this website. It applies to the information we handle through the site. By using the site, you agree to the practices described in this policy.
2. Information we collect
We collect two broad categories of information:
- Contact details you submit through a contact or enquiry form, such as your name, email address, company, and the content of your message.
- Basic analytics and technical data collected automatically, such as your IP address, browser type, device information, pages viewed, and the pages that referred you, typically through cookies or similar technologies.
We do not knowingly collect sensitive personal data through the site, and we ask that you do not submit such data to us through it.
3. How we use information
We use the information we collect to:
- Respond to your enquiries and communicate with you.
- Operate, maintain, and improve the site.
- Understand how the site is used, in aggregate.
- Meet our legal, regulatory, and security obligations.
We do not sell your personal data.
5. How information is stored and protected
We retain personal data only for as long as it is needed for the purposes described in this policy, or for as long as required by applicable law, and then we delete or anonymise it. We apply reasonable technical and organisational measures designed to protect personal data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, you may have the right to request access to the personal data we hold about you, to ask us to correct or delete it, and to withdraw any consent you have given. To exercise these rights, please contact us using the details in the Contact section below. We will respond in accordance with applicable law, and we may need to verify your identity before acting on a request.
8. Changes to this policy
We may update this policy from time to time. The effective date shown at the top of this page reflects the latest revision. Where a change is material, we will reflect it on this page. We encourage you to review this policy periodically.
9. Contact
For privacy questions, to exercise your rights, or to raise a grievance about how we handle your personal data, write to Redomic Labs Private Limited at team@redomic.in. That address reaches the team responsible for privacy grievances, and we will acknowledge and respond in accordance with applicable law.